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Home > Healthcare Business Strategy > Top Health Plans Gain Members
Healthcare Business Strategy

Healthcare Business Strategy briefs present the latest insights about health plan enrollment trends and financial performance. This series is FREE, compliments of MFA. Subscribe to receive email alerts when new briefs are posted.

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  • Med Supp Enrollment Tops 10 Million
    by Debra A. Donahue
    Thursday, May 16, 2013
  • Medicare Advantage Special Needs Plans on the Rise
    by Debra A. Donahue
    Thursday, March 28, 2013
  • Employer Group Plans Drive Medicare PDP Growth
    by Debra A. Donahue
    Friday, March 08, 2013
  • Medicare Advantage Enrollment Tops 14.5 million
    by Debra A. Donahue
    Friday, February 22, 2013
  • Medical Expense Trend Up in 2011
    by Debra A. Donahue
    Tuesday, February 12, 2013
  • Health Plan Enrollment Shifting Toward Government-Sponsored Programs
    by Debra A. Donahue
    Friday, January 25, 2013
  • Blue Cross Blue Shield Plans Saw Enrollment Gains in 2012
    by Debra A. Donahue
    Friday, January 04, 2013
  • Health Insurance Enrollment in Self-Insured Companies Up Significantly
    by Debra A. Donahue
    Wednesday, November 28, 2012
  • Top Health Plans Expanding
    by Debra A. Donahue
    Tuesday, November 06, 2012
  • Medicare Star Ratings Position Plans for Success or Failure
    by LuAnne Farrah
    Tuesday, October 23, 2012
  • Impact of State Healthcare Reform on Massachusetts Insurance Carriers
    by Debra A. Donahue
    Thursday, October 11, 2012
  • Health Plan Quality Improvement Expenditures Rising
    by Debra A. Donahue
    Monday, September 17, 2012
  • Medicare Advantage Competition Analysis
    by Debra A. Donahue
    Tuesday, August 28, 2012
  • First Quarter 2012 Results Mixed for Leading Health Plans
    by Debra A. Donahue
    Friday, August 10, 2012
  • Small Group Health Insurance Enrollment Declined
    by Debra A. Donahue
    Wednesday, July 25, 2012
  • Individual Health Insurance Options Boom or Bust
    by Debra A. Donahue
    Tuesday, June 26, 2012
  • Health Plans Continue to See Revenue Shift Away from Commercial
    by Debra A. Donahue
    Thursday, May 31, 2012
  • Market Improvement Evident For Top Health Plans
    by Debra A. Donahue
    Monday, May 14, 2012
  • Growth in Newer Med Supp Policies Continues
    by Debra A. Donahue
    Friday, April 27, 2012
  • Managed Medicaid Enrollment Escalates
    by Debra A. Donahue
    Tuesday, March 27, 2012
  • M and A Activity Shakes Up PDP Leader Board
    by Debra A. Donahue
    Friday, March 02, 2012
  • Medicare Advantage Enrollment Up Over 1 Million Year Over Year
    by Debra A. Donahue
    Friday, February 17, 2012
  • UnitedHealthcare Takes Lead from WellPoint
    by Debra A. Donahue
    Friday, February 03, 2012
  • Blue Cross Blue Shield Entities Confronting Strong Competition
    by Debra A. Donahue
    Friday, January 06, 2012
  • Traditional Medical Loss Ratio Differs from ACA-MLR
    by Debra A. Donahue
    Friday, December 16, 2011
  • Top Health Plans Perform Well for First Half of 2011
    by Debra A. Donahue
    Friday, November 11, 2011
  • CI Experts Discuss Navigating Health Insurance Market Changes
    by LuAnne Farrah
    Monday, October 31, 2011
  • Analyzing Medicare Advantage Competition
    by Debra A. Donahue
    Tuesday, October 11, 2011
  • Medical Expense Trend Declines in 2010
    by Debra A. Donahue
    Friday, September 23, 2011
  • Medicare Prescription Drug Plans See Revitalization
    by Debra A. Donahue
    Friday, August 26, 2011
  • 1st Quarter 2011 Results Promising for Leading Health Plans
    by Debra A. Donahue
    Wednesday, August 03, 2011
  • Medicare Market Momentum Alive and Well
    by LuAnne Farrah
    Thursday, July 21, 2011
  • New Insights about the Commercial Health Insurance Market
    by Debra A. Donahue
    Friday, June 03, 2011
  • Diversification Key Strategy for Leading Health Plans
    by Debra A. Donahue
    Friday, May 13, 2011
  • Managed Medicaid Enrollment Rising
    by Debra A. Donahue
    Monday, April 18, 2011
  • Growth in Newer Med Supp Policies Continues
    by Debra A. Donahue
    Tuesday, March 29, 2011
  • PDPs See Enrollment Surge
    by Debra A. Donahue
    Friday, March 11, 2011
  • Medicare Advantage Enrollment Exceeds 12 Million
    by Debra A. Donahue
    Friday, February 25, 2011
  • PPACA Provision Challenges Health Insurance Companies and Vendors
    by Debra A. Donahue
    Monday, February 14, 2011
  • Top Health Plans Gain Members
    by Debra A. Donahue
    Monday, January 31, 2011
  • New Health Plan Reporting Requires More Transparency
    by Debra A. Donahue
    Friday, January 21, 2011
  • Blue Cross Blue Shield Plans' Strong Competitive Edge
    by Debra A. Donahue
    Monday, December 20, 2010
  • ASO Products for Self-Insured Companies Continue to Surpass Fully-Insured Options
    by Debra A. Donahue
    Tuesday, November 30, 2010
  • Senior and Medicaid Markets Driving Health Enrollment Gains
    by Debra A. Donahue
    Friday, November 12, 2010
  • Using Medicare Plan Finder for Competitive Analysis
    by LuAnne Farrah
    Saturday, October 30, 2010
  • One in Four Seniors Enrolled in Medicare Advantage Plans as Annual Election Period Approaches
    by Debra A. Donahue
    Thursday, September 16, 2010
  • 1Q10 Enrollment Gains for Leading Health Plans
    by Debra A. Donahue
    Wednesday, August 11, 2010
  • Medical Expense Trend Declined in 2009
    by Debra A. Donahue
    Thursday, July 22, 2010
  • Medicare Market Innovations
    by LuAnne Farrah and Debra A. Donahue
    Friday, July 16, 2010
  • Growing Individual Market Options
    by Debra A. Donahue
    Thursday, June 24, 2010
  • Enrollment Declines Impact Top Health Plans in 2009
    by Debra A. Donahue
    Tuesday, May 25, 2010
  • Health Plans See Revenue Shift Away from Commercial
    by Debra A. Donahue
    Monday, May 10, 2010
  • Growth in Newer Med Supp Policies Issued
    by LuAnne Farrah
    Friday, April 30, 2010
  • Medicare Advantage Plans Peak at 11.5 Million Members
    by Debra A. Donahue
    Friday, April 02, 2010
  • Health Plans See Growth in Medicaid
    by Hazel Becker
    Thursday, March 25, 2010
  • New Medicare Opportunities with Medigap
    by LuAnne Farrah
    Friday, February 26, 2010
  • Health Coverage for Labor Union Markets
    by Debra A. Donahue
    Thursday, February 11, 2010
  • Membership Continues to Fall for Top Health Plans
    by Debra A. Donahue
    Thursday, January 21, 2010
  • Blue Cross Blue Shield Plans Strong Competitive Edge
    by Debra A. Donahue
    Thursday, December 10, 2009
  • Top Plans' Medical Expenses Rising, Membership Falling
    by Debra A. Donahue
    Tuesday, November 10, 2009
  • 2010 Medicare Landscape: Fewer Plans Yet Plenty of Competition
    by LuAnne Farrah
    Friday, October 30, 2009
  • Health Plans, Providers Testing Medical Home Concept
    by Hazel Becker
    Friday, October 16, 2009
  • Private Health Insurance Declines
    by Debra A. Donahue
    Tuesday, September 29, 2009
  • Congressional Data Requests Call for Health Plan Transparency
    by Hazel Becker and LuAnne Farrah
    Tuesday, September 01, 2009
  • Medicare Advantage Plans Surpass 11 Million Mark
    by Debra A. Donahue
    Wednesday, August 12, 2009
  • Top Plans Experience Enrollment Declines During 1Q09
    by Debra A. Donahue
    Friday, July 24, 2009
  • Wall Street Analysts Add Market Insights to Healthcare Reform Debate
    by Hazel Becker
    Friday, July 10, 2009
  • Medical Expense Trend Stabilized
    by Debra A. Donahue
    Thursday, June 25, 2009
  • Medicare Supplement Revival
    by Debra A. Donahue
    Wednesday, June 10, 2009
  • Medicaid Market Growth Opportunities
    by Margaret E. Dick
    Wednesday, May 27, 2009
  • Market Turmoil Takes Toll on Top Health Plans
    by Debra A. Donahue
    Tuesday, May 12, 2009
Jan
31
2011

Top Health Plans Gain Members

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by Debra A. Donahue

Medical membership for the leading U.S. health insurance plans increased 0.3% from September 2009 to September 2010; the first year-over-year increases since April 2009. Year-over-year, total membership for the seven leading plans increased from 125.3 million in 3Q09 to 125.7 million for 3Q10. An interesting twist occurred this quarter with leading health plans reporting an increase in fully-insured business and a slight decline in the administrative services only (ASO) segment. Along with aggregate membership gains, top plans continued to see year-over-year profitability improvements three quarters of the way through 2010.

This brief presents key findings from MFA's review of enrollment and financial trends among seven top health insurers: Aetna, CIGNA, Health Care Service Corporation (HCSC), Humana, Kaiser Permanente, UnitedHealth Group and WellPoint. It looks at results from third quarter 2009 to third quarter 2010. Financial and membership data and observations were gleaned from the January 2011 Health Insurer Insights™ series. These seven health plans cover approximately 40% of the total population in the United States and its territories.

Membership Gains

Year-over-year, total membership for the seven leading plans increased by 317,870 or 0.3%, from 125.3 million in 3Q09 to 125.7 million for 3Q10. Commercial business continued to decline for top plans, falling -1.1% from September 2009 to September 2010. Commercial enrollment declines were offset by growth in Medicare and Medicaid business lines, which increased 9.1% and 10.8% respectively.

From September 2009 to September 2010, the administrative services only (ASO) segment gained close to 1.2 million members, ending the third quarter of 2010 with 68.1 million members. Fully-insured (risk) enrollment declined 844,000 members in the same period. Aggregate risk enrollment for the top plans totaled 57.6 million at September 2010.

An interesting shift occurred between second and third quarters of 2010. With top plans reporting an increase of 53,826 fully-insured members between June 2010 and September 2010, compared to a decline of 2,600 ASO members for the same period. This may be a function of the growth in Medicare business, which is primarily fully-insured. A decline in ASO enrollment may be indicative of self-insured plan sponsors re-considering fully-insured options. New legislation, increased regulatory oversight, rising reinsurance rates and higher medical costs over the last two years impacted both funding types. We will need to wait for first quarter 2011 enrollment data to determine if this may be the start of a trend.

Large Insurers' Medical Membership Growth

Health Plans' See Improvement

UnitedHealth, one of the largest plans in the United States, reported total enrollment gains year-over-year, adding 765,000 new members. From 3Q09 to 3Q10 UnitedHealth added 440,000 Medicaid members; close to 10% of UnitedHealth's health benefit enrollment is from state-sponsored business. During the same period UnitedHealth gained 380,000 Medicare members.

CIGNA also reported growth year-over-year. It gained 339,000 new members, including 97,000 Medicare Advantage private-fee-for-service members added in the first quarter 2010. Only 11% of CIGNA's enrollment is exclusively from risk-based products, but it saw a 26% gain in this segment between 3Q09 and 3Q10.

Kaiser and HCSC also saw total enrollment gains year-over-year, adding 108,000 and 8,000 members respectively. Aetna, WellPoint and Humana all saw membership declines from September 2009 to September 2010. Aetna's total enrollment declined 499,000 (-2.6%) and WellPoint's total membership fell -1.1% from 33.9 million as of third quarter 2009 to 33.5 million as of third quarter 2010. WellPoint is in the process of consolidating its multiple systems; typically during this process membership growth is strategically minimized. However, as WellPoint's membership declines, its position as the leading health plan in terms of membership is jeopardized. UnitedHealth's total medical enrollment is now only 728,000 members shy of top ranking WellPoint.

Membership Growth 3Q09 to 3Q10

Profitability Improvements

All of the top health plans saw improved profitability when comparing results for the nine months ended September 30, 2010 to the comparable period in 2009. Lower medical cost trends were cited as the reason for improvements and many of the plans reported positive prior period adjustments. Expiration of COBRA benefits, higher deductible and copayment products and a movement toward more limited-network options are all contributing to the drop in health care utilization resulting in lower medical cost trends.

UnitedHealth, Kaiser, Humana, and CIGNA, all saw profit margin improvements between 2Q10 and 3Q10. However, Aetna, HCSC and WellPoint saw modest declines during the same period.

UnitedHealth, Aetna, WellPoint and Kaiser all have used diverse strategies and business models to grow their businesses and meet the health benefit needs of their membership. It is interesting to note that their net income/profit margins* are all converging on a narrow range of 5.0% to 7.7%. UnitedHealth Group's Health Care Service (HCS) business unit reported a 7.7% profit margin for the nine months ended September 30, 2010. Aetna's Health Care sector margin* was 6.6% for the same period. WellPoint's profit margin fell from 5.4% for the first nine months of 2010 to 5.3% for the nine months ended September 30, 2010. Kaiser reported a net income margin of 5.1% through third quarter 2010.

Top Health Plans Year-to-Date Net Income Margins 4Q06 - 3Q10

* Net Income (Profit) margin is net income (loss) divided by total revenues.

Financial performance improvements and enrollment gains have put many of the leading health plans in a better fiscal position than they were a year ago.

It is certainly an exciting time to be in the health insurance industry. With so many socio-economic and technological developments -- from the baby boom generation aging into Medicare, the potential for a double-dip recession, to the social-media explosion -- it is interesting to watch how health plans adapt. Insurers need to change to better serve their members while becoming compliant with tighter insurance regulations and public scrutiny. As the health insurance industry evolves, staying current on the latest business strategies and financial health of the competition is critically important. Mark Farrah Associates' many products can help simplify your analysis of health insurance business.

Health Insurer Insights™

For consistent updates about membership changes and business strategies for top health insurers, subscribe to Health Insurer Insights™ . A low cost, Health Insurer Insights subscription includes quarterly profiles for plans such as Aetna, CIGNA, Coventry Health Care, Health Care Service Corporation (HCSC), Health Net, Humana, Kaiser Permanente, UnitedHealth Group, Universal American and WellPoint. You choose how many plans you want and the frequency which you receive them. Profiles are sent electronically to subscribers. For a free demonstration of Health Insurer Insights™ and other MFA products, email ProdMgr@markfarrah.com.

About Mark Farrah Associates (MFA)

Mark Farrah Associates (MFA) is a leading data aggregator and publisher providing health plan market data and analysis tools for the healthcare industry. We are a licensed redistributor of NAIC data. MFA's Health Coverage Portal™ includes both risk-based and administrative services only membership and financial data by plan, parent, state, region and nationally. Committed to simplifying analysis of health insurance business, our products include Medicare Business Online™, Medicare Benefits Analyzer™, Health Coverage Portal™, Health Insurer Insights™ and Health Plans USA™.

Healthcare Business Strategy is a FREE monthly brief that presents analysis of important issues and developments affecting healthcare business today. If you aren't on our email distribution list, click here to subscribe now.

Debra A. Donahue is Vice President of Market Analytics & Online Products with MFA.



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